Emotional Intelligence at Work

About this master class:

All business is about relationships. Without the ability to build and maintain critical relationships at work there would be no business and no happy work environment.

Emotional Intelligence is a term created by two researchers -Peter Salavoy and John Mayer – although made popular by Daniel Goleman in the nineties

Emotional Intelligence is the ability to:

  • Recognize, understand and manage our own emotions
  • Recognize, understand and influence the emotions of others

Daniel Goleman’s groundbreaking book on Emotional Intelligence was heralded by a Time magazine cover that read: “What’s Your EQ? It’s not your IQ.  Emotional intelligence may be the best predictor of success in life, redefining what it means to be smart.”

Drawing on groundbreaking brain and behavioural research, Goleman explored the factors around why some people with modest IQ’s do surprisingly well compared to many people with higher IQ’s. These factors, which include self-awareness, self-discipline, and empathy, add up to a different way of being smart–and they aren’t fixed at birth. Although shaped by childhood experience, emotional intelligence can be nurtured and strengthened throughout adulthood–with immediate benefits to our health, our relationships, and our work. Our Master Class explores how emotional intelligence can impact our success in work and in life and how we can use the findings to be more effective communicators in the workplace.

Delivered by our CEO Dr Paula Smith, it is not long before you realise this master class is so much more than EI, it’s a deep but fun and relevant ride into human behaviour.

What we cover in this master class:

  • The Emotional Intelligence core
  • The way we see the world
  • REL8 Human Behaviour and Relationship profiling
  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy
  • Social skills
  • Understanding intention
  • A little bit of neuroscience
  • Building and maintaining relationships

Who should attend?

Anyone who is interested in understanding why they behave the way they do and why others behave the way they do. You will benefit from this master class if you are looking for more tools and strategies to regulate your emotions so you can enjoy more fulfilling relationships at home and at work.

This course can be contextualised for your workplace needs and target group.