About this master class:
All business is about relationships. Being able to communicate effectively is a vital skill in any workplace. But what does communicating effectively really mean? It means being able to get your message across to the right people, the right way and at the right time while maintaining positive relationships.
It sounds easy doesn’t it. Unfortunately when we introduce the ‘human factor’ things don’t always go to plan. Every person we meet brings with them to the conversation a lifetime of knowledge and experiences, and this helps them to interpret how they see the world.
We don’t all see the world the same way. Therefore effective communication will never be one size fits all.
Learning how to listen well and to observe how others communicate will also help you in your quest to communicate better with everyone around you.
What we cover in this master class:
- How do we all tick?
- Language is not just words
- The power of words
- Our amazing brains
- Language patterns
- Setting intention
- Pre-suppositions
- No conflict resolution needed
- It’s just a matter of perspective
- Specific communication
- Difficult conversations
- It’s in the tone
- Right conversation, wrong place and time
- Flexibility power
Who should attend?
Anyone who needs to communicate effectively with others. This is a powerful master class that all levels across an organisation will benefit from attending. It’s not your typical communication skills 101, it’s a fast track programme for building and nurturing critical relationships in the workplace.
This course can be contextualised for your workplace needs and target group.
